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Indiegogo Fulfillment USA:
97% On-Time Delivery for 3,000+ Campaigns

From campaign launch to backer delivery, WinsBS helps creators fulfill pledges with speed, accuracy, and transparency. With self-operated warehouses in Dallas (TX), Beaverton (OR), and Carteret (NJ), we provide nationwide 2–3 day shipping and prepaid duties for 220+ countries, so backers never face surprise fees.

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We’re more than a 3PL—we’re your dedicated order fulfillment partner. We handle every shipment with the utmost care, making sure your order fulfillment process stays seamless and protects your campaign’s reputation and profitability.

WinsBS Vision, Mission & Values

Empowering Indiegogo Creators Worldwide

WinsBS goes beyond basic fulfillment: we’re a partner that powers your ideas. We’ve supported 3,000+ campaigns with a 97% on-time rate, and our dedicated hubs (Dallas, Beaverton, Carteret) plus six global sites ensure every order moves smoothly from start to finish. Here’s our guiding framework, refined over a decade of specialized expertise.

Mission & Vision

Mission: WinsBS exists to help Kickstarter,Indiegogo and Gamefound creators keep their promises to backers. We provide fast and affordable fulfillment from our self-operated hubs in Dallas, Beaverton, and Carteret—covering the entire U.S. with same-day processing, 30 days of free storage, no minimum order limits, and prepaid duties for over 220 countries. Our mission is simple: take the stress out of logistics so creators can focus on building great products and communities.

Vision: By 2030, WinsBS aims to be the trusted fulfillment partner for every ambitious creator, from first-time inventors to established global brands. We are committed to scaling our U.S. and international warehouse network, introducing carbon-neutral operations, and expanding sustainable packaging solutions—so that every pledge, no matter where it ships, arrives on time, intact, and with transparency that backers deserve.

Today, WinsBS supports hundreds of campaigns with a 97% on-time record, building long-term trust between creators and their backers.

Goals & Values

Goals:

  • 2025: Strengthen U.S. coverage with faster 2–3 day shipping nationwide, while expanding integrations with BackerKit, Shopify, and Indiegogo tools.
  • 2026: Launch more global hubs in Europe and Asia to reduce international delivery times and extend prepaid duties coverage.
  • 2030: Operate a fully carbon-neutral fulfillment network, supporting over 1 million backers annually and setting a new standard for sustainable logistics in crowdfunding.
Values:
  • Transparency: Clear, itemized billing with no hidden fees.
  • Reliability: Self-operated hubs in the U.S. with 99.9% inventory accuracy.
  • Innovation: Constant improvements in WMS integration, packaging, and international compliance.
  • Partnership: Dedicated account managers who work side-by-side with creators to meet campaign deadlines and backer expectations.

Every decision we make is measured by one standard: does this help creators deliver on their promises to backers?
A person on a laptop, surrounded by images related to crowdfunding fulfillment, with logos of platforms like Kickstarter and Indiegogo on the screen.

About Us

Why WinsBS Is the Best Indiegogo Fulfillment Partner for Campaign Success

Choosing the wrong fulfillment partner can put months of your campaign work at risk—late rewards frustrate backers, negative comments pile up on Indiegogo, and trust built during funding quickly erodes. WinsBS was built around the unique needs of crowdfunding creators: unpredictable surges, complex pledge bundles, and the pressure to ship on schedule.

With self-operated warehouses in Dallas, Beaverton, and Carteret, every order is checked, packed, and shipped under one system—no outsourcing, no hidden handoffs. Our team has supported hundreds of creators through pledge spikes and post-campaign waves, keeping inventory accuracy at 99.9% and ensuring rewards reach backers in 2–3 days across the U.S. and on time internationally. The result: fewer support tickets, happier backers, and more time for you to focus on your next launch.

Affordable Crowdfunding Fulfillment with Same-Day Processing

For creators shipping 100 to 5,000 pledges, high fulfillment fees can eat into profits before rewards even reach backers. WinsBS makes costs predictable, starting at just $0.80 per order for pick, pack, and ship. We include 30 days of free storage for pre-launch stock and never require order minimums, making us ideal for both small and large Kickstarter,Indiegogo and Gamefound campaigns.

Our direct carrier partnerships with FedEx, UPS, and USPS deliver up to 92% shipping savings. Orders placed before 3 PM CST ship the same day, reaching West Coast backers from our Beaverton hub in as little as 1.8 days and nationwide in 3–5 days with a 97% on-time rate.

Year Industry Avg Packaging Cost WinsBS Packaging Cost Savings
2024 $0.86 $0.80 7%
2025 $0.92 (+7%) $0.80 13%

Case Study: A solo inventor shipped 500 tech rewards during the 2025 Black Friday surge. While competitors faced 2–3 week delays from tariff bottlenecks, WinsBS delivered in just 5 days from Dallas, generating a 25% ROI uplift and zero negative reviews.

Transparent Pricing & Prepaid Duties — No Hidden Fees

Many 3PLs add surprise fees or pass tariffs directly to creators, hurting campaign budgets. WinsBS provides weekly CSV invoices with clear breakdowns and no surge surcharges, so you can track every dollar. Our prepaid duties model locks in tariff rates, shielding campaigns from sudden increases and aligning with Indiegogo’s tariff compliance requirements.

Cost Item Standard 3PL WinsBS Savings
Packaging $1.50 $0.80 47%
Duties (EU) Post-pay surprises Prepaid 100% predictable
Surge Handling +20% fee Included 20%
2025 Tariff Hike +34% cost Locked prepaid rate 34%

This structure helps campaigns stay on budget and avoid backer frustration caused by unexpected customs bills.

Indiegogo Returns & Kitting Services

Returns and pledge bundles are part of every crowdfunding project. WinsBS turns them into an advantage with 48-hour RMA processing (50% faster than the industry average) starting at $0.99 per item, plus a 97% restock rate through detailed inspections and repairs.

For pledge kitting, we build custom bundles at the campaign level — from Early Bird sets to deluxe editions with inserts and add-ons. Our climate-controlled facilities in Beaverton and Carteret ensure fragile items like supplements, electronics, or board games are stored and shipped in perfect condition.

Case Study: A 2025 board game campaign with 1,000 add-on units reduced refund requests by 20% using WinsBS pledge-level kitting and tariff-free prepaid shipping, converting potential losses into positive reviews and repeat pledges.

Why WinsBS Over ShipBob or Red Stag?

Some 3PLs struggle to support crowdfunding projects. ShipBob’s Kickstarter page (and others) was offline as of September 2025, while Red Stag relies on outsourced hubs that experience up to 15% surge delays. WinsBS operates self-managed U.S. warehouses in Dallas, Beaverton, and Carteret, giving creators faster dock-to-stock times, reliable surge capacity, and full control without third-party bottlenecks.

West Coast Fulfillment – Beaverton, OR

2 days
3–5 days
5+ days

Central Fulfillment – Dallas, TX

2 days
3–5 days
5+ days

East Coast Fulfillment – Carteret, NJ

2 days
3–5 days
5+ days

Our Comprehensive Indiegogo Fulfillment Process

Our Indiegogo order fulfillment process operates like a well-oiled machine—data-driven from end to end, powered by WinsBS’s advanced WMS for real-time visibility and surge forecasting. Tailored for campaigns from 1 to 5,000 pledges monthly, it integrates seamlessly with your store for zero oversell risks and 99.9% inventory accuracy.

  • Step 1 – Receiving & Inventory Management in USA Warehouses

    Once your Kickstarter , Indiegogo or Gamefound campaign inventory lands at our Dallas, Beaverton, or Carteret facilities, our receiving team checks in every pallet and carton. Each SKU is scanned into our warehouse management system (WMS), giving you: 99.9% inventory accuracy with full barcode traceability. Lot/serial recording for products that require warranty or compliance tracking. 30 days of free storage, no minimums, ideal for campaigns testing early volumes. Your campaign dashboard syncs automatically with our WMS, so you’ll see inventory in real time and receive low-stock alerts before you run out. From the first carton, your products are organized, secured, and ready to ship.

  • Step 2 – Pick, Pack & Pledge-Level Kitting

    As backer orders flow in, our system generates pick tickets per pledge level—whether it’s a single gadget or a multi-tier bundle with add-ons. Our specialists handle: Same-day fulfillment for orders received before the daily cutoff. Pledge-level kitting (basic packs, stretch-goal bundles, or custom add-on kits). Eco-friendly branded packaging—100% recyclable boxes, inserts, and protective padding for fragile or high-value items. Every package goes through barcode scans + visual QA, ensuring your backers receive exactly what they pledged, with zero confusion.

  • Step 3 – USA & Global Campaign Fulfillment

    WinsBS routes every backer shipment through the best carrier and hub combination: 2-day delivery lanes covering 60% of the U.S. population from Dallas and Beaverton. Affordable global shipping from 6 hubs reaching 220+ countries. Duties Paid (DDP) shipping for EU/UK to eliminate surprise charges for backers. Carbon-neutral options for eco-conscious campaigns. Our prepaid duties model keeps landed costs predictable, protecting your campaign margins and your backers’ trust.

  • Step 4 – Returns, RMA & Reverse Logistics

    Crowdfunding isn’t just about shipping—it’s also about supporting backers post-delivery. WinsBS processes returns in the same U.S. hubs to cut delays: Inspection & restock/repair within 48 hours. RMA workflows integrated with BackerKit and other pledge managers. Options to recycle or refurbish products, turning returns into re-sellable stock. This minimizes “limbo” inventory and helps creators avoid negative backer feedback.

  • Step 5 – Tracking, Reporting & Post-Campaign Optimization

    Transparency is key after fulfillment: Real-time tracking numbers automatically push to backers and your pledge manager. Weekly CSV reports cover ship rates, delivery times, and inventory health. Post-campaign analysis: We review your shipping data to suggest future hub splits (e.g., shifting more stock to Dallas for Midwest-heavy campaigns), helping you cut 10–15% off the next wave’s costs. By closing the loop, we prepare your brand not just for this campaign—but for your next launch.

Our Services

Crowdfunding Fulfillment for Every Industry

Launch your Kickstarter , Indiegogo or Gamefound project with confidence. WinsBS offers industry-specific fulfillment that addresses common backer concerns—late rewards, broken items, and hidden fees—so you deliver on time, worldwide.

WinsBS | Crowdfunding Industry Fulfillment

Tech Gadget Fulfillment

Electronics are sensitive and regulated. WinsBS helps tech creators avoid delays and breakage.

  • Anti-static, shock-proof packaging
  • Battery compliance (UN3481)
  • DDP shipping with tracking
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Fashion & Apparel Logistics

Backers expect correct sizing and branded presentation. We deliver fast and accurately.

  • Size-specific SKU tracking
  • Eco-friendly, branded packaging
  • 2–5 day U.S. delivery
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Handcrafted Goods Delivery

Unique handmade items require special care. WinsBS protects fragile crafts.

  • Custom-fit protective packaging
  • Fragile handling & insured shipping
  • 24-hour return processing
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Comics & Book Publishing

Comics and books must arrive flat, dry, and on time. We handle print-to-backers delivery.

  • Bulk print logistics
  • Moisture-proof flat or rigid mailers
  • Tracked book-rate shipping
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Board Game Logistics

Games often have many parts. We prevent missing pieces and delays.

  • Multi-component kitting & verification
  • Heavy-duty packaging
  • Pre-cleared customs
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Film & Video Fulfillment

Backers expect DVDs, posters, or merch together and on time. We consolidate efficiently.

  • Protective packaging for discs/posters
  • Multi-item order bundling
  • DDP delivery worldwide
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Music Merchandise Shipping

Music fans value speed and quality. WinsBS ships vinyls and merch without damage.

  • Damage-proof vinyl/CD packaging
  • Combined apparel + music shipping
  • Branded inserts for fans
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Art Print Distribution

Art prints must stay flawless. We use museum-grade packaging and insured delivery.

  • Acid-free wrapping, rigid mailers
  • Rolled or flat shipping options
  • Insured global delivery
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Indiegogo Fulfillment FAQs

Your Questions Answered

Struggling with common Indiegogo fulfillment pain points like 2025 tariff delays or overwhelming surges? WinsBS delivers tariff-proof solutions with 97% on-time delivery from our self-operated USA warehouses, ensuring affordable, seamless campaigns without surprises. Ready for personalized advice on your Indiegogo order fulfillment services? Chat with our experts today.

Our one-click API syncs orders in real-time, auto-updating backer tracking to reduce inquiries by 40%. Supports unlimited stores with Shopify/WooCommerce too—no limits on multi-channel campaigns.

U.S. pledges arrive in 2–3 days from our Dallas, Beaverton, or Carteret hubs, while international deliveries to 220+ destinations take 5–10 days, all with prepaid duties and 95% on-time rate.

Our WMS forecasts spikes and allocates 20% buffer stock across self-operated USA hubs, ensuring 97% on-time delivery during Black Friday or post-campaign waves.

Yes—from simple early-bird pledges to complex bundles with custom inserts, our kitting team ensures accurate, branded packaging starting at $0.20/unit.

With 97% order accuracy, automated real-time tracking, proactive refunds, and U.S.-based same-day fulfillment, campaigns report 20% fewer complaints compared to industry averages.

Our prepaid duties model locks landed costs against the 20 tariff changes in 2025, while 20% buffer stock ensures smooth customs clearance and avoids delays.

WinsBS operates 6 global hubs for seamless coverage, outperforming regional competitors like Fulfillrite by providing faster, tariff-proof delivery to 220+ countries.

WinsBS delivers 97% on-time from self-operated USA warehouses, surpassing Red Stag's 96% 2-day coverage which relies on outsourced hubs.

Testimonials

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